Preparing students for meaningful careers in Australia’s fastest-growing sector
The Community Services courses introduce students to one of Australia’s fastest-growing and most impactful sectors. With a focus on empathy, communication, and support-based roles, these programs provide early insight into the broad range of career paths available in aged care, disability services, youth work, and social support.
Through hands-on learning and practical exposure to real workplace tasks, students gain foundational knowledge and personal development skills that support both further study and meaningful employment. As the demand for qualified support workers and community-focused professionals continues to rise, this program area offers students the chance to make a difference – and be job-ready in a sector that truly matters.

Life Skills
IVET Courses
Certificate I in Active Volunteering
Duration
1 Year
The Certificate I in Active Volunteering introduces students to the values and skills needed to participate in community service roles with empathy and confidence.
Through a combination of workplace health and safety awareness, effective communication, and an understanding of diversity and inclusion, students gain practical experience that prepares them to contribute meaningfully to volunteer settings.
This entry-level qualification supports students in building confidence, developing early professional skills, and exploring pathways into further study or future roles in the community services sector.
Learning Areas
- Workplace health and safety
- Effective communication in workplace settings
- Working with diverse people
- Volunteer engagement & community service
- Optional specialised units (e.g. basic food safety, emergency life support)
Job Opportunities
- Entry-level community volunteer positions
- Community support roles
- Community and Personal Service Worker
- Food & Beverage assistant
- Community services
- Health and social support sectors
- Not-for-profit organisations
Certificate II in Active Volunteering
Duration
1 Year
The Certificate II in Active Volunteering supports students to engage in purposeful community work while developing essential skills in communication, teamwork, and workplace safety.
This course provides hands-on experience in volunteer settings, helping students grow their confidence, civic awareness, and readiness for further study or employment in the community services sector.
Whether students are looking to give back, gain practical experience, or explore future pathways in care and support roles, this course empowers them to make a meaningful contribution while building key personal and professional capabilities.
Learning Areas
- Workplace health and safety
- Effective communication in workplace settings
- Working with diverse people
- Volunteer engagement and community service
- Optional specialised units (e.g. basic food safety, emergency life support)
Job Opportunities
- Entry-level community volunteer positions
- Community support roles
- Community and Personal Service Worker
- Community services
- Health and social support sectors
- Customer services
- Not-for-profit organisations
Certificate II in Community Services
Duration
1 Year
The Certificate II in Community Services introduces students to the skills and values required to work in one of Australia’s fastest growing sectors.
Through practical learning in communication, teamwork, and client support, students gain confidence and capability to engage with diverse client groups – including children, older people, and individuals with disability. This course helps students explore meaningful career options while preparing them for further study or entry-level roles in the community services sector.
Schools can offer this as a scored VCE VET program in the second year (Vic only), providing students with a recognised pathway that supports both employment and continued learning.
Note: VCAA Program 2 (Vic Only).
Learning Areas
- Hospitality Skills
- Coffee Making skills
- Work health & safety
- Providing initial advice to clients, patients, or customers Teamwork
Job Opportunities
- Assistant community services worker
- Assistant childcare worker
- Assistant disability worker
- Elderly assistant
- Care service employee
- Customer service staff
- Social work roles
- Youth services roles
Certificate III in Community Services
Duration
2 Year
The Certificate III in Community Services prepares students for meaningful roles in the care and support sector – developing practical skills in communication, teamwork, and client support that can be applied directly in workplace settings.
With a focus on supporting a wide range of individuals – including children, older adults, and people with disability – this program helps students build a broad foundation of knowledge and interpersonal skills valued by employers.
Whether students are seeking direct employment or planning to pursue further study in health, aged care, disability, or youth work, this qualification opens doors to a variety of career pathways.
Schools can offer this as a scored VCE VET program in the second year (VIC only), supporting students to achieve strong vocational and academic outcomes.
Note: Year 2 UOCs are VCAA scored Program for VIC only.
Learning Areas
- Communication
- Work health safety
- Working with diverse people
- Organising personal work
- Providing first point of contact for people requiring support
- Community development
- Community engagement
Job Opportunities
- Community care worker
- Support worker
- Home care worker
- Community development worker
- Personal care worker
- Mental health support worker
- Disability support worker

Request Information Pack
Get detailed information about program delivery, costs, resources, and implementation timelines tailored specifically to your school’s needs. Our comprehensive information pack includes everything you need to make an informed decision about VET delivery.