Business
IVET’s Business and Workplace Skills programs provide students with the transferable skills and knowledge to enter the workplace.
Build the skills every workplace needs
The Business & Workplace Skills courses prepare students with the core capabilities employers are seeking across every industry. With a focus on practical, transferable skills, students explore essential business functions such as communication, teamwork, digital literacy, planning and problem-solving – all of which form the foundation for success in today’s dynamic workplaces.
Whether students are interested in entrepreneurship, administration, or customer service, these programs help them develop professional confidence and real-world capabilities from day one. With demand for business and administrative support roles projected to remain strong nationally, these courses provide students with a valuable head start – whether pursuing further study or entering the workforce after school.
Life Skills
Planning & organisation
Effective work habits
Communication
Common business applications
Teamwork & workplace etiquette
Common digital technologies & software
IVET Courses
BSB10120
Certificate I in Workplace Skills
Duration
1 Year
The Certificate I in Workplace Skills provides students with practical, entry-level business skills to support their transition into the workforce or further vocational study. Designed to build workplace readiness, this course introduces core competencies such as communication, teamwork, time management, and understanding workplace expectations.
Students gain hands-on experience in a range of routine tasks commonly required in business and administrative environments. The program supports the development of transferable skills that are applicable across a wide range of industries, helping students build confidence and professionalism.
Learning Areas
- Planning and preparation
- Prioritisation and time management
- Teamwork and workplace etiquette
- Effective work habits
- Fundamental business technologies
- Basic presentation skills
- Basic digital technologies
Job Opportunities
- Various entry level positions
- Office Clerk
- Administration roles
- Retail positions
BSB20120
Certificate II in Workplace Skills
Duration
1 Year
The Certificate II in Workplace Skills introduces students to the expectations of the modern business environment – developing essential skills in communication, self-management, digital technology, and workplace processes.
Designed to develop the skills necessary for work, this course helps students build practical capabilities in routine administrative tasks while fostering confidence and independence. Students apply their learning in simulated or real workplace contexts, gaining insights into business operations and future employment pathways.
Learning Areas
- Work readiness & career planning
- Planning & organisation
- Communication & collaboration
- Technology & digital applications
- Criticical thinking & problem solving
- Workplace safety & sustainability
Job Opportunities
- A variety of entry-level Business Services job roles
- Office Assistant
- Junior Clerk
- Junior Personal Assistant
- Receptionist
- Administration Assistant
- Clerical Worker
- Data Entry Operator
BSB30120
Certificate III in Business
Duration
2 Years
The Certificate III in Business builds on students’ foundational skills to prepare them for a broad range of career pathways in the versatile business services sector.
This qualification supports learners in developing practical, transferable capabilities in areas such as customer service, workplace communication, digital technology, and inclusive and sustainable work practices. Students apply their learning in simulated or real business environments – gaining confidence in designing professional documents and presentations, organising workplace information, and contributing effectively as part of a team.
With a strong focus on real-world application, this program helps students connect their business aptitude to employment or further study in administration, retail, customer service, or office support.
Note: Year 2 UoCs = scored VCE VET Business program (VIC)
Learning Areas
- Task organisation & workflow management
- Professional conduct & collaboration
- Digital technologies & business software
- Presentation skills
- Safe & sustainable work practices
- Communication skills
- Critical thinking & basic problem solving
- Stress management & personal wellbeing
Job Opportunities
- A range of routine procedural, clerical, administrative or operational roles that require technology and business skills.
- General Clerk
- Junior Personal Assistant
- Office Assistant
- Receptionist
BSB20120 / BSB30120
Dual Qualification – Certificate II in Business & Certicate III in Business
Duration
2 Years
This fast-tracked business pathway combines two qualifications in a cohesive program, consisting of foundational workplace skills and more advanced business competencies to accelate student’s careers. Ideal for those who want a competitive edge, this dual program equips students with a comprehensive skillset that employers demand.
Learning Areas
- Task organisation & workflow management
- Professional conduct & collaboration
- Digital technologies & business software application
- Document creation
- Safe & sustainable work practices
- Communication & interpersonal skills
- Critical thinking & problem solving
- Personal wellbeing & effectiveness
Job Opportunities
- A range of routine procedural, clerical, administrative or operational roles that require technology and business skills.
- Office Administrator
- Personal Assistant
- Executive Assistant
- Records Management Assistant
- Team Leader (small teams)
- Office Coordinator
- Business Services Officer
- Junior Project Assistant
- Sales Support Officer
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