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Policy & Procedure

IVET is committed to providing our clients, students and partners access to all policies and supporting material.

We believe in transparency and accountability in all our operations. Our policies ensure consistent, high-quality service delivery while maintaining compliance with industry standards and regulatory requirements.

These documents are regularly reviewed and updated to reflect current best practices and legislative changes.

Whether you’re a prospective student, current learner, or partner organisation, our policies provide clear guidance and support for your journey with IVET Institute. All documents are available for download, and we encourage you to familiarise yourself with relevant policies.

If you require clarification on any policy or procedure, our team is always available to assist.

Fees Charges and Refund Policy Complaints & Appeals Policy and Procedure Access & Equity Policy and Procedure Student Handbook Trainer Handbook